Shipping & Returns
Last updated July 2026
Delivery times and charges
Lahore: 1–2 working days. Elsewhere in Punjab: 2–4 working days. Rest of Pakistan: 3–6 working days.
Delivery is charged by destination and is confirmed with your quote, before you commit to anything. Larger orders often carry free delivery — we will tell you when we quote.
Heavy or oversized items such as ACBs, transformers and full cable drums are quoted for freight separately.
Collection
Same-day collection is available from our counter at Shop No. 30, Grace Tower, Bull Road, Lahore, Monday to Saturday, 10:00 to 19:00.
Call +92 324 4234990 before you set off and we will have the goods ready.
Checking your delivery
Please check the consignment on arrival. Report any shortage or transit damage within 48 hours, with photographs where possible, so we can raise it with the courier.
Returns
Unused items in their original, unopened packaging can be returned within 7 days of delivery. The return carriage is at your cost unless the item was faulty or incorrectly supplied.
Cut lengths of cable, special-order items and anything made or imported to order are non-returnable once confirmed.
Refunds are issued by the original payment method, or by bank transfer for cash-on-delivery orders, within 7 working days of the goods being received back and inspected.
Faulty goods
If an item fails within its warranty period, contact us with the order number and a description of the fault. We will arrange inspection and handle the manufacturer’s warranty process on your behalf.
Questions about this policy
Contact Fast Traders at Shop No. 30, Grace Tower, Bull Road, Lahore, Pakistan, on +92 324 4234990, or by email at fasttrad3rs@gmail.com.
Note for Fast Traders: this text is a practical starting point based on how the business operates. Have it reviewed by a lawyer before launch — it is not legal advice.